If you are experiencing issues regarding Outlook web search not working, you must first check Outlook index locations. It is important to ensure that Outlook is included in the list of index locations. To verify this, you need to start Outlook and navigate to the file menu > options > Search > Indexing Options. You can modify the options in the Indexing Options panel. Make sure to verify the changes with Microsoft Outlook and then tap to confirm. If you're still having issues, you'll need to install Outlook. It is possible to uninstall Outlook and then install it again. This is sure to help eliminate the problem.
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Steps to Fix Outlook Web Search Not Working
Steps to Fix Outlook Web Search Not Working
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Solution: Use Programs and Features
To rebuild the Outlook index when Outlook search isn't working:
Type “control” into the Windows search bar and select the best match to open the Control Panel.
Head to Programs > Programs & Features.
Scroll down and select Outlook 2019, Microsoft Office [your version], or Microsoft 365.
Now, select Change from the top menu. You can now choose Quick Repair or Online Repair, as highlighted in the image below.
Choose Quick Repair, then Repair, to fix the Outlook indexing issue without using your internet connection.
Let the process complete, then restart your system.
Greetings,
Peter